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- The Professional
- The Graduate
- The Diplomat
- The Ambassador
- The Customer Service Savvy
- Press for Success


“Good breeding consist in having no particular mark of any profession, but a general elegance of manners.”


Today the business arena is highly competitive. It takes more than an MBA to insure corporate success. Companies today as never before are looking for those who have, what our research has indicated, and a higher level of a power positioning quotient. These are skills that must be learned. This quotient is determined by one’s aptitude necessary to successfully interact with their business counterpart in the marketplace while also having the knowledge of any cross cultural differences that may have an impact on their business success. Few realize this, but those who learn these skills quickly rise up the corporate ladder filling leadership positions that are so desperately needed in today’s global marketplace.

This is a one day seminar for the executive without any previous training in business etiquette and protocols. It includes a tutorial dining portion. Highlights of the program include:

• Character Factor in developing trust/transparency

• Making a Positive First Impression
• Polish in Dress/Presence/Body language
• Art of Introductions
• Handshaking/Eye Contact
• Order of Precedence
• Social versus Business Savvy
• Forms of Address
• Business Cards Presentation Do’s and Don’ts
• Networking a room/Conversation & Listening Skills
• Telephone Protocols/cell phone use
• Stationary Protocols/email issues
• Writing Thank you notes/business writing instruments
• Business Gift Giving/cultural sensitivities
• The Power Lunch/Dinner

Contact us for class schedules and locations.
We welcome the company who may wish for us to bring this program on site to their company.

Register Today !

Contact Information
Diane Diehl Company
Office: 949-300-9432
- Diane Diehl
Diane Diehl Company

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