TRAIN THE TRAINER - HISTORICAL
What you leave behind is not what is engraved in stone
monuments, but what
is woven into the lives of others"
Diane Diehl Company would like to share our philosophy
over these past twenty years in the industry when it comes to
training others who share our mission in teaching etiquette and
protocol to children and adults.
First, there is no mystery about etiquette – the information
has always been readily available, with Emily Post being at the
forefront through her books and videos. The Post family even today
provides the most accurate and up to date information on just about
any etiquette question you may have – social or business.
There are also many wonderful books written by women who share
this passion in trying to reach our children. Visit our Bookstore where we post those books that we love and use in the development
of our programs.
From Emily Post the gauntlet was passed to Marjabelle Young Stewart
whose twenty books on etiquette for children and adults are distributed
worldwide. Her programs have been featured worldwide throughout
800 cities. She began her training in the 1950’s in Washington
D.C. with Grace B. Kyle (Diane Diehl’s mother) both having
been trained by Mrs. Gladstone Williams, the authority on etiquette
and protocol in governmental circles.
Concerning International cultures and differences, the
woman who was at the forefront of this trend in international
awareness began with Sandra Snowdon of Snowdon International
in the 1980’s. She researched and wrote many books
on the subject and truly paved the way for any organization
today that offers international protocol training to
their clients. Her goal was to bridge the knowledge
from the governmental sector to the private sector in
doing business internationally. The Global Edge:
How Your Company can win In the International Marketplace (Simon and Schuster, 1986) is still unparalleled in
its accuracy and research. Also Lennie Copeland and
Lewis Griggs book, Going International: How
to Make Friends and Deal Effectively in the Global Marketplace,
(Random House, 1985)
Snowdon also founded (Diane Diehl was one of the co-founders)
the International Protocol Officers Association through
which private industry for the first time was well briefed
on the need to develop
cultural sensitivities in doing business globally. Conferences
were held annually to provide private industry with training
and information on the best resources available to help
their companies be successful internationally.
Between these two giants, Stewart and Snowdon, the field of etiquette
and protocol would never be the same. They were the first and more
importantly they readily shared their knowledge to all. From their
materials and leadership, programs began to flourish globally.
The field of teaching etiquette mushroomed and today we are blessed
to have a plethora of etiquette trainers ready and willing to provide
classes and instruction to children and adults worldwide.
Initially when various schools and programs were set up they would
only address business etiquette and not even use the word “protocol” and
in fact objected to the word for its roots were from the governmental
sector meaning “rules to follow with regards to the foreign
government – placement of the flags for official ceremonies,
proper seating of heads of state when at a banquet, etc”.
Also, these first schools of etiquette that were forming also
felt you should never combined training corporate executives and
children at the same time – in fact, they never considered
training children! Diane Diehl Company changed the industry and
today we see in many of the schools a combination of programs available – both
for children and adults.
Our philosophy is that all etiquette information should be readily
available to anyone who has an interest in teaching. The only requirement
is a passion to change the world and to be the bridge through which
better understanding and respect for the other is paramount.
Our Perspective – usage of copy write materials
A word about copy writes. Anything you receive from Diane
Diehl Company you are welcome to incorporate into your own training program.
Other than the name of this company or noted trade marked names,
you are more than welcome to use any part of our written materials.
We are privileged to know that you value our information and wish
to incorporate them into your programs.
Beware of those companies that post warnings about copywriting
of their materials for they reflect the opposite of what etiquette
is all about. There are no secrets to teaching etiquette – the
materials are readily available through libraries and the internet.
We reach out to anyone with a desire to positively impact lives – the
need is great in our world today. We also have the Marjabelle
Young Stewart & Grace B. Kyle Scholarship Fund available for those
needing financial assistance in purchasing the materials.
“If the oasis multiplies, then the desert shall
Etiquette Trainer – Your Career - We Care!
There is a plethora of information out there that any
person, especially with any kind of teaching background, can
put together a remarkable program for themselves – without
any help. Technology has now enabled anyone to be able to research
and get any answer to any question they may have for the development
of their own program – social, business or even international.
All the material is readily available.
With that said we still have been bombarded with your requests – especially
from many of you who economically could not attend our formal programs
here in California. We have therefore decided to partner with academia
and soon will be launching curriculum for the following programs:
International Business Protocols - The Art of Diplomacy
Social versus Business Entertaining
Children's Programs - Petite Protocol™
Charmed Warriors™ (girls)
Young Diplomats Series (teens)
Camp Etiquette (girls & boys)
Future Statesmen Leadership Camp (teens)
In addition to providing you with the training manuals,
handouts, and all that you need to plan your programs, we are
excited to announce that the experts that have written the books
for colleges and universities on marketing your business will
provide us with all materials necessary to take your business,
one step at a time to success. They too share our goal in being
able to provide this information to anyone with a commitment
to building their business and a genuine passion to succeed.
Let us hear from you too!
Diane Diehl Company
- Diane Diehl
Diane Diehl Company