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- The Art of Civility - 21st Century
- The Art of Entertaining in Style
- The Etiquettes of Tea

THE ART OF CIVILITY - 21st Century

"If a man be gracious and courteous to strangers, it shows he is a citizen of the world and that his heart is no island cut off from other lands, but a continent that joins them."
--Francis Bacon


Treating others with respect and courtesy is what manners is all about. Thoughtfulness, respect for others, cooperation and generosity is what produces a more civilized society.
Civility makes our world a better place in which to live. Basic kindness and respect for one's fellow human being is at the base of all civilized societies. This kindness and care for another comes not just from following certain rules of behavior but such genuine caring comes from within. Some of the subjects covered in this class include the following:

- Civil versus uncivilized behavior
- Learning Compassion/respect
- The Golden Rule
- Conflict Resolution styles/dealing with difficult people
- Art of negotiating - Sir Thomas Moore style of debate
- Understanding cultural differences
- Personal Grooming Habits
- Poise/positioning
- Speech/dictation
- Art of Introduction/The First Impression/Remembering Names
- Forms of Address/Titles
- Invitations/The Written Word/Stationary/Correspondence
- Electronic manners/email/cell phones
- Gift Giving Protocols
- Dining Made Simple
- Networking a Room

A Four Hour class that includes a dining tutorial portion.

Register Today !

Contact Information
Diane Diehl Company
Office: 949-300-9432
- Diane Diehl
Diane Diehl Company
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